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Digital ID Registration and Recovery

Non-resident registration

To continue creation of your State of Illinois Digital ID, enter the reference number sent to you via email and the authorization code sent to you via U.S. mail.

Example: 27600839
Example: 6JIG-4LOV-OXLQ

Digital ID Support

Web: Report Problems

Email: DoIT.Helpdesk@illinois.gov

Customer Service Center (CSC)
  • Springfield: 217-524-DoIT (217-524-3648)
  • Chicago: 312-814-DoIT (312-814-3648)

Standard Support Service Hours
Monday – Friday
8 a.m. – 5 p.m.

Select option 1 (computer related issue) and then choose option 2 (Digital ID support). Please respond by saying, “This is concerning a Digital ID.”
Questions about State of Illinois Digital IDs? Read the FAQ.