Nonresident Menu
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If you are registering for PKI Digital ID for use with the Healthcare and Family Services MEDI website, for security reasons HFS official policy is to not allow access to MEDI for those located outside the United States of America.
PKI Digital ID Instructions and Application
Start here to begin the State of Illinois PKI Digital ID registration process for non-Illinois residents.
Register and Activate a PKI Digital ID
If you have mailed in your notarized application, use the reference number and authorization code you receive to complete your nonresident registration.
Recover a PKI Digital ID
Did you forget your password? You can reset it by answering the security questions you established when you registered your PKI Digital ID.
Illinois resident?
PKI Digital ID Support
Web: Report a Problem
Email: DoIT.Helpdesk@illinois.gov
Customer Service Center (CSC)- Springfield: 217-524-DoIT (217-524-3648)
- Chicago: 312-814-DoIT (312-814-3648)
Standard Support Service Hours
Monday – Friday
8 a.m. – 5 p.m.