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If you are registering for PKI Digital ID for use with the Healthcare and Family Services MEDI website, for security reasons HFS official policy is to not allow access to MEDI for those located outside the United States of America.
Instructions and Application
Start here to begin the State of Illinois Digital ID registration process for non-Illinois residents.
Register and Activate a Digital ID
If you have already mailed in your notarized application, use the reference number and authorization code you received to complete your non-resident registration.
Recover a Digital ID
Did you forget your password? You can reset it by answering the security questions you established when you registered your Digital ID.
Illinois resident?
Are you an Illinois resident with a valid state ID card or driver's license? Return to the subscriber agreement page and proceed to “Illinois Resident Accept.”
Digital ID Support
Web: Report a Problem
Email: DoIT.Helpdesk@illinois.gov
Customer Service Center (CSC)- Springfield: 217-524-DoIT (217-524-3648)
- Chicago: 312-814-DoIT (312-814-3648)
Standard Support Service Hours
Monday – Friday
8 a.m. – 5 p.m.