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Digital ID Registration and Recovery

Resident registration

Enter your personal information exactly as registered with the Secretary of State Driver Services Department and shown on your valid Illinois driver’s license or identification card.

Not an Illinois driver's license or identification card holder? Register as an out-of-state user.

Already have a Digital ID? Recover your username and password.

Personal Information as currently registered with the Illinois Secretary of State

All fields are required, except as noted.

(eg. Jr, Sr, III)
Format: XXXX-XXXX-XXXX(-X), hyphens optional
Enter exactly as shown on ID. Must be three digits. For values less than 100, use a leading zero. (eg. “095”)

User Information

The e-mail address you provide will be included in your Digital ID. This will enable you to use the Digital ID for signing and encryption with certain e-mail software and will enable others to encrypt e-mail sent to you if they already know your e-mail address. This will also provide us with a way to notify you in case of problems.
Must begin and end with a letter or number and contain only letters, numbers, period, dash, at sign, or underscore. Minimum 6 characters, max 30. You will use the user name that you choose along with your password to access your Digital ID. Select a user name that you will be able to remember easily. (eg. johnqpublic or johnqpublic1)
The Digital ID system is capable of passing your name and address to other state agency's apps. Check this box to opt out of this feature. The recommended setting is to leave this unchecked.

Digital ID Support

Web: Report Problems

Email: DoIT.Helpdesk@illinois.gov

Customer Service Center (CSC)
  • Springfield: 217-524-DoIT (217-524-3648)
  • Chicago: 312-814-DoIT (312-814-3648)

Standard Support Service Hours
Monday – Friday
8 a.m. – 5 p.m.

Select option 1 (computer related issue) and then choose option 2 (Digital ID support). Please respond by saying, “This is concerning a Digital ID.”
Questions about State of Illinois Digital IDs? Read the FAQ.